By Mike Rosso
I’d like to start off with a bit of business.
Last month, due to negligence on the part of our new printer, many of you received only a portion of the July issue and in some cases, only the cover. The problem lay with the “stitch and trim” process, the last order of business before the magazines are shipped to us. With apparently little oversight, the printers allowed over 900 copies of the magazine to be shipped with compromised stitching, resulting in many magazines falling apart in transit.
This was disastrous for us as we spent a good portion of the past month repackaging and resending magazines – time we could have spent researching articles, selling advertising, and other day-to-day business. We’re happy with the quality of the actual printing but when the last worker neglects to do their job well, the entire works fail. We’ve been promised this will not happen again and if you are reading this, chances are they’ve corrected the problems. If you were one of the unlucky ones to have not received an intact version of the July issue, please contact us by email at firstname.lastname@example.org or give a call at 719-530-9063 and we’ll make it right.