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Posts tagged as “David Larkin”

Removing ‘Service’ from the IRS

Letter from David Larkin

Government – July 2005 – Colorado Central Magazine

To the Editor:

There is a key document at the Internal Revenue Service (IRS), where I work, that tells us how we are to do our jobs. It’s called the Internal Revenue Manual (IRM) and this is what it says about Taxpayer Assistance Centers (TACs) and the employees who work there: “The TAC program provides an opportunity to create a positive image for the IRS to the general public,” the manual says, adding: “You are the IRS to every taxpayer you assist, so it is especially important to be fair, patient and willing to listen to every taxpayer’s situation.”